Frequently Asked Questions
Got questions? We've got answers! If you can't find what you're looking for, feel free to reach out to us at moremimarket@gmail.com.
Orders & Shipping
How long does delivery take?
Standard delivery typically takes 7–15 business days depending on your location. You will receive a tracking number once your order has been dispatched.
How much does shipping cost?
We offer free shipping on all US orders, no minimum spend required. International shipping rates may vary by destination.
Do you ship internationally?
Yes! We ship to most countries worldwide. Shipping times and costs may vary by destination.
How do I track my order?
Once your order is shipped, you'll receive an email with your tracking number. You can also visit our Track Order page anytime.
Can I change or cancel my order?
Orders can be changed or cancelled within 24 hours of placing them. Please contact us immediately at moremimarket@gmail.com if you need to make changes.
Products
Are your kitchen products food-safe?
Yes, all our kitchen products meet standard food safety requirements. Product-specific details are listed on each product page.
Do your products come with a warranty?
Most of our products come with a manufacturer's warranty. Please check the individual product page for warranty details.
What if I receive a damaged or wrong item?
We're sorry to hear that! Please contact us within 7 days of receiving your order with a photo of the item and we'll make it right.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery for items in their original, unused condition. Please visit our Return Policy page for full details.
How long does a refund take?
Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method.
Payments
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods available at checkout.
Is my payment information secure?
Absolutely. Our store uses SSL encryption and all payments are processed through secure, trusted payment gateways.